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# Manage notifications (Portal)

> Learn how to add and manage event notifications in the UI

Payabli's notification engine lets you create email and SMS alerts for Pay In, Pay Out, and Pay Ops events.

Partners and merchants can choose which events trigger a notification, and who receives it, from the **Notifications** tab of the **Reports & Notifications** settings screen. The tab has separate **Email** and **SMS** views, each listing that channel's configured notifications by recipient. Creating another notification for a recipient that's already listed adds it to that recipient's row instead of creating a new row.

Learn more about event notifications in [Notifications and reports overview](/guides/pay-ops-notifications-webhooks-overview). To schedule automated reports instead, see [Manage automated reports in the UI](/guides/pay-ops-portal-automated-reports-manage).

## Create a new notification

The create flow is the same for both channels, aside from the recipient format.

1. Go to **Settings > Reports & Notifications**, select the **Notifications** tab, then choose the **Email** or **SMS** view.
2. Click **Create Notification**.
3. Enter recipients:
   * For email, enter one or more email addresses, separated by commas.
   * For SMS, enter one or more phone numbers in valid US format, separated by commas.
4. Select your time zone from the dropdown menu.
5. Select the events that trigger this notification. Events are grouped by product (Pay In, Pay Out, or Pay Ops), then by object, then by event. You can:
   * Search for a specific event.
   * Select all events.
   * Select all events within a category or object.
   * Expand an object's accordion to select individual events.
6. Click **Review** to see a summary of the notification.
7. Click **Add Notification** to confirm.

## Manage existing notifications

Once a notification exists, you can view, edit, or delete it from the recipient's row in the **Email** or **SMS** view.

### View a recipient's notifications

1. Go to **Settings > Reports & Notifications**, select the **Notifications** tab, then choose the **Email** or **SMS** view.
2. Find the recipient's row, click its three-dot menu, then click **View Details** to see a summary of every notification configured for that recipient.

### Edit a recipient's notifications

1. Find the recipient's row, click its three-dot menu, then click **Edit**.
2. The form opens pre-filled with the recipient's email address or phone number. Add or remove events as needed.
3. Click **Review** to see a summary of your changes.
4. Click **Update Notification** to confirm.

### Delete a recipient's notifications

Deleting removes every notification configured for that recipient on that channel, including all events. This can't be undone.

1. Find the recipient's row, click its three-dot menu, then click **Delete**.
2. In the confirmation modal, click **Delete Notification** to confirm.

## Related resources

See these related resources to help you get the most out of Payabli.

#### Prerequisites

* **[Notifications and reports overview](/guides/pay-ops-notifications-webhooks-overview)** - Get automated reports and notifications for key events

#### Related topics

* **[Manage automated reports (Portal)](/guides/pay-ops-portal-automated-reports-manage)** - Learn how to schedule automated reports and manage report recipients in the UI
* **[Manage notifications](/guides/pay-ops-developer-notifications-manage)** - Learn how to use the Payabli API to add notifications and automated reports for important events