Vendors are the entities that provide goods or services to paypoints and organizations. They’re who gets paid in money out (pay out) transactions. Before you can use vendors in bills and payouts, you must add them. This guide explains how to add and manage vendors using .

Payabli supports payouts to US and Canadian vendors only. International vendors aren’t supported, and as a best practice you should avoid adding them in Payabli.

To access the Vendors screen, navigate to Money Out > Vendors. This action opens the All Vendors & Recipients screen. This is where you can locate and edit information for any of your vendors, and see an up-to-date total count of all your vendors and recipients.

For each vendor record, you can:

  • Pay bills
  • Add a bill to pay
  • Schedule a bill payment
  • Import bills
  • View bills for that vendor
  • Quick view vendor details
  • View vendor information
  • Edit vendor information
  • Change a vendor’s status
  • Delete a vendor
  • Import an existing vendor list
  • Download your vendor list

To see all options for managing an individual vendor, click the three-dot menu in the Actions column.

Click to zoom

View a vendor record

To view vendor’s details in the UI, follow these steps:

  1. From the All Vendors & Recipients screen, locate the vendor record and click the three-dot icon in the Actions column.
  2. Select View Vendor from the menu to go to the vendor’s dashboard.
  3. From here, you can see:
    • Account information
    • Bills you’ve paid to this vendor
    • Bills you’ve received from this vendor
    • A visual summary of this vendor’s billing volume (including active volume, past due volume, in transit volume, total volume, and paid volume)

For a less detailed view, or to see a vendor’s information without leaving the All Vendors & Recipients screen:

  1. Select Quick View instead of View Vendor in step 2.
  2. This opens the Quick view panel and displays the volume summary, payment history, and account information, which you can edit here.

Edit a vendor record

To edit a vendor’s record, follow these steps:

  1. From the All Vendors & Recipients screen, locate the vendor record you’re interested in and click the three-dot icon in the Actions column.
  2. Select Edit Vendor from the menu to open the Edit vendor modal.
  3. Here, you can edit the account information, billing details, remit address, and any custom fields you may be using.
  4. When you’ve made the changes you want, click Save Vendor.

Pay a bill

To pay a specific bill to a vendor from the UI, follow these steps:

  1. From the All Vendors & Recipients screen, locate the vendor record and click the three-dot icon in the Actions column.
  2. Select Pay Bill from the menu to open the All Bills view for that vendor.
  3. At the top are several quick-filter options: Active, Sent to Approval, Approved, In Transit, Paid, Not Approved, and Deleted/Cancelled. Each of these categories displays the number of transactions it includes, as well as the total value of those transactions.
  4. If you want to implement a quick filter, click the option you’re interested in. To remove the filter, click the Reset icon. Otherwise, continue to step 5.
  5. Find the bill you want to pay and click the three-dot icon in the Actions column. Then select Pay Bill from the menu.
  6. In the Pay Bill panel, fill in the details and select your preferred payment delivery method, either Send vendor payment link or Select how vendor gets paid. If you choose the latter, specify the payment method from the options listed.
  7. Click Send Payment Link or Send Payment (the text will depend on your choice in step 6 above) to pay the bill.

To run a more detailed filter, click the Filter icon. See this Help Center article for details.

Add a bill to a vendor

To add a bill to a vendor’s record from the UI, follow these steps:

  1. From the All Vendors & Recipients screen, locate the vendor record and click the three-dot icon in the Actions column.
  2. Select Add Bill to Pay from the menu to open the Add Bill view.
  3. Enter the bill’s details and select your preferred payment delivery method, either Send vendor payment link or Select how vendor gets paid. If you choose the latter, specify the payment method from the options listed.
  4. Click Send Payment Link or Send Payment (the text will depend on your choice in step 3) to pay the bill, or click Save Bill to save the bill and complete it later.

Change a vendor status

To change a vendor’s status from the UI, follow these steps:

  1. From the All Vendors & Recipients screen, locate the vendor record and click the three-dot icon in the Actions column.
  2. Select Change Status from the menu.
  3. In the Change Status modal, set the vendor’s status to either Active or Inactive.
  4. Click Save.

Delete a vendor

Deleting a vendor is permanent and can’t be undone.

To delete a vendor record from Payabli via the UI, follow these steps:

  1. From the All Vendors & Recipients screen, locate the vendor record and click the three-dot icon in the Actions column.
  2. Select Delete Vendor from the menu.
  3. In the confirmation modal that appears, click Delete if you are sure you want to permanently delete this vendor.

Import an existing vendor list

To import a vendor list into Payabli via the UI, follow these steps:

  1. From the All Vendors & Recipients screen, click the Import icon.
  2. Drag the appropriate file into the modal that opens.
  3. Click Save Upload.

Your list must be in CSV format. You can download a sample CSV file to ensure yours is formatted correctly by clicking Download Sample Files (*.csv).

Export your vendor list

To download your vendor list from Payabli via the UI, follow these steps:

  1. From the All Vendors & Recipients screen, click the Download icon.
  2. Select .XLSX or .CSV format.

The download will begin automatically.

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