In Payabli, users are individuals associated with an organization, suborganization, or paypoint who are authorized to use the Payabli platform. This guide explains how to add and manage users with .

Add users

To add a user, open PartnerHub or PayHub and follow these steps.

  1. Navigate to Settings > Manage Users.
  2. Click Add User.
  3. Follow the prompts to add the user information and permissions.

Manage users

To edit or delete a user, open PartnerHub or PayHub and follow these steps.

  1. Navigate to Settings > Manage Users.
  2. Find the user you want to manage, and click the three-dot menu in the Actions column.
  3. Choose the option you want: View Details, Reset Password, or Delete. To edit the user’s info, click View Details, then click the edit icon on the section you want to update.

You can also add and manage users via the Payabli API, reach out to the Payabli team for more information.

User status

User accounts can have different statuses. Here are the possible statuses and what they mean.

StatusCodeDescription
Inactive0User account exists but isn’t in use.
Active1User account in use and accessible.
Deleted-99User account has been permanently removed.
Locked85User account is temporarily suspended or frozen. Users can’t log into accounts with the Locked status.