Merchant application tips

Be sure you know the difference between your business’s legal name and its DBA (doing business as) name. This is a common error, and getting it right can speed up the approval process.

When entering your business names, keep in mind that these fields are sensitive to punctuation. Don’t use commas, dashes, or any other punctuation, even if your DBA name includes them.

One of the most common issues with applications Payabli receives is an incorrect or missing business type. This information is required for Payabli to process your information; if it’s wrong or missing, the process can be delayed.

Select the appropriate business type from the drop-down list:

• Limited liability company
• Public Corp
• Non-profit org
• Tax exempt
• Partnership
• Government
• Private Corp
• Sole proprietor

If you don’t know what type of business you have, find out before beginning the application process.

In this field, enter the date your business was first formed. A common mistake is for a merchant to enter the date they’d like to become a Payabli paypoint. Don’t do this.

If your business has a website, enter that here. If you don’t have a website, enter a link to your business’s Facebook page, Instagram page, or something similar. If you leave this blank, Payabli can’t auto-approve your application.

This must be the physical location of your business operations. This can’t be a P.O box.

Don’t include any middle names, middle initials, or punctuation of any kind in this field. People sometimes try to include their credentials in this field (M.B.A., Esq., M.D., and so on). Don’t include any extra information here, it slows down the approval process.

This should be the owner’s job title. Don’t include punctuation in this field.

For a single owner, this value must be at least 25%. For multiple owners, the cumulative total of their ownership stakes must be at least 25%. This requirement doesn’t apply to nonprofits, publicly-traded companies, or government entities.

This must be the physical location of your home. Because of regulatory requirements, this can’t be a P.O. box.

The business points of contact information. Don’t include punctuation, middle names or initials, or credentials.

Payabli needs to know how you engage with your customers when payment is due. The values in these three fields must equal 100%, and you can’t leave them blank. This helps Payabli create an accurate risk profile for your business.

This field is for telling Payabli about your business. Use this field to tell Payabli about your business. Tell us more than just a brief description, like “roofing contractor.” Instead, include details that give us an understanding of your business’s longevity and reach: “been in business for 10 years,” “largest business of this type in the area,” and so on. The more we know about your business, the faster the approval process goes, and the more accurate your risk profile will be.

Payabli needs to know your business’s average monthly volume, annual revenue volume, average ticket amount, and high ticket amount in order to process your application and build an accurate risk profile. We also use this information to monitor your account for suspicious activity. These numbers must must be accurate. If they change in the future (which is common), you can reach out to Payabli support to update them.

The available options are When Service Provided and In Advance. You must select an option. Many merchants overthink this question, especially as it relates to deposits. If you take a deposit, you are charging payment in advance.

Merchants sometimes get confused about this one too. If you provide your service to a customer at any time between the moment of the transaction and 30 days after that, select 30 days or less.

For example, a storage unit leasing business typically provides their service as soon the customer pays the deposit. So they would select 30 days or less, even though the customer continues to use that service indefinitely afterwards.

You can’t leave this field blank.

Select the period in which customers generally receive products or services from you in this field. You can’t leave this field blank.

Card networks require that merchants have a refund policy. Select the option that applies to your business from this dropdown. You can’t leave it blank.