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WebhooksPay OpsDispute & Chargeback Webhooks

Chargeback Received

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Triggered when a chargeback is received.

Notification name: receivedchargeback

Payload

The payload of this webhook request is an object.
Event"ReceivedChargeBack"Required
Event type identifier
PaypointstringRequired

The name of the merchant/paypoint

AccountTypestringRequired
Payment account type
TextstringRequired

Human-readable description of the event

MethodstringRequired
Payment processing method
WalletTypestring or nullRequired
Digital wallet type, when applicable
ReasonCodestring or nullRequired
Chargeback or return reason code
ReasonstringRequired
Reason description
transIdstringRequired
Unique transaction identifier
NetAmountstringRequired
Net amount in currency format
chargebackTimestringRequired
Chargeback timestamp
CustomerIdstringRequired

The payor’s customer ID. When the payor isn’t a customer under the transaction’s paypoint, the value is "0".

CustomerNumberstringRequired
Internal customer identifier
chargebackIDintegerRequired
Unique chargeback identifier
ExternalPaypointIdstringRequired
External paypoint system identifier

Response

200
Acknowledged. The subscriber returns 200 to confirm receipt. Any other status causes Payabli to retry delivery.