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WebhooksPay OpsDispute & Chargeback Webhooks

Pre-Arbitration Received

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Triggered when a chargeback pre-arbitration is received.

Notification name: receivedprearbitration

Payload

The payload of this webhook request is an object.
Event"ReceivedPreArbitration"Required
Event type identifier
TextstringRequired

Human-readable description of the event

PaypointstringRequired

The name of the merchant/paypoint

ExternalPaypointIdstringRequired
External paypoint system identifier
CustomerIdstringRequired

The payor’s customer ID. When the payor isn’t a customer under the transaction’s paypoint, the value is "0".

CustomerNumberstringRequired
Internal customer identifier
TransIdstringRequired
Unique transaction identifier
NetAmountstringRequired
Net amount in currency format
AccountTypestringRequired
Payment account type
MethodstringRequired
Payment processing method
WalletTypestringRequired
Digital wallet type, when applicable
ChargebackIdintegerRequired
Unique chargeback identifier
OriginalChargebackIdintegerRequired
Identifier of the original chargeback
ChargebackDatestringRequired
Chargeback date
ReasonCodestringRequired
Chargeback or return reason code
ReasonstringRequired
Reason description

Response

200
Acknowledged. The subscriber returns 200 to confirm receipt. Any other status causes Payabli to retry delivery.