Pre-Arbitration Received

Triggered when a chargeback pre-arbitration is received.

Notification name: receivedprearbitration

The payload of this webhook request is an object.

Event"ReceivedPreArbitration"Required

Event type identifier

TextstringRequired

Human-readable description of the event

PaypointstringRequired

The name of the merchant/paypoint

ExternalPaypointIdstringRequired

External paypoint system identifier

CustomerIdstringRequired

The unique identifier for the customer

CustomerNumberstringRequired

Internal customer identifier

TransIdstringRequired

Unique transaction identifier

NetAmountstringRequired

Net amount in currency format

AccountTypestringRequired

Payment account type

MethodstringRequired

Payment processing method

WalletTypestringRequired

Digital wallet type, when applicable

ChargebackIdintegerRequired

Unique chargeback identifier

OriginalChargebackIdintegerRequired

Identifier of the original chargeback

ChargebackDatestringRequired

Chargeback date

ReasonCodestringRequired

Chargeback or return reason code

ReasonstringRequired

Reason description

200

Acknowledged. The subscriber returns 200 to confirm receipt. Any other status causes Payabli to retry delivery.

1	{
2	"Event": "ReceivedPreArbitration",
3	"Text": "Chargeback Pre-Arbitration Received",
4	"Paypoint": "Gruzya Adventure Outfitters",
5	"ExternalPaypointId": "ext-pp-001",
6	"CustomerId": "4440",
7	"CustomerNumber": "C-90010",
8	"TransId": "10000-1a2b3c4d5e6f7a8b9c0d1e2f3a4b5c6d",
9	"NetAmount": "$6.95",
10	"AccountType": "mastercard",
11	"Method": "card",
12	"WalletType": "N/A",
13	"ChargebackId": 50767,
14	"OriginalChargebackId": 50765,
15	"ChargebackDate": "05/17/2026",
16	"ReasonCode": "32",
17	"Reason": "Cancelled Recurring Transaction"
18	}