Retrieval Request Received

Triggered when a retrieval request is received.

Notification name: receivedretrieval

The payload of this webhook request is an object.

Event"ReceivedRetrieval"Required

Event type identifier

PaypointstringRequired

The name of the merchant/paypoint

AccountTypestringRequired

Payment account type

TextstringRequired

Human-readable description of the event

MethodstringRequired

Payment processing method

WalletTypestringRequired

Digital wallet type, when applicable

ReasonCodestringRequired

Chargeback or return reason code

ReasonstringRequired

Reason description

transIdstringRequired

Unique transaction identifier

NetAmountstringRequired

Net amount in currency format

chargebackTimestringRequired

Chargeback timestamp

CustomerIdstringRequired

The unique identifier for the customer

CustomerNumberstringRequired

Internal customer identifier

chargebackIDintegerRequired

Unique chargeback identifier

ExternalPaypointIdstringRequired

External paypoint system identifier

200

Acknowledged. The subscriber returns 200 to confirm receipt. Any other status causes Payabli to retry delivery.

1	{
2	"Event": "ReceivedRetrieval",
3	"Paypoint": "Gruzya Adventure Outfitters",
4	"AccountType": "mastercard",
5	"Text": "Retrieval Request Received",
6	"Method": "card",
7	"WalletType": "",
8	"ReasonCode": "37",
9	"Reason": "No Cardholder Authorization",
10	"transId": "10000-1a2b3c4d5e6f7a8b9c0d1e2f3a4b5c6d",
11	"NetAmount": "$3.33",
12	"chargebackTime": "06/07/2025",
13	"CustomerId": "4440",
14	"CustomerNumber": "C-90010",
15	"chargebackID": 52298,
16	"ExternalPaypointId": "ext-pp-001"
17	}